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Salon & Cancellation Policies

Please plan to arrive a few minutes before your appointment to avoid being late. If you arrive later than 15 minutes you may be charged as a no show appointment which is 50% of your appointment total.

All customers, whether booking via phone or online, are required to have a credit card on file in order to hold your appointment. 

If you cancel your appointment within less than 24 hours or no show to your appointment, you may be charged 50% of your service costs.

Return Policy 
All retail products have a 7 day return window from the date of purchase. All travel size products are final sale. 


Thank you for your support,
Your Sofia Elaine Salon Family.

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